Privacy Policy

Flexitrener protects your privacy. Here we explain which personal data we collect, why, and what rights you have.

Data controller

Flexitrener
Company registration number: 559595-0469
Olsätersgatan 13, 654 68 Karlstad, Sweden
support@flexitrener.com

What information do we collect?

  • Name, address, email address, and telephone number
  • Order and payment information
  • Technical information (IP address, device type, cookies) when visiting the website

Purposes and legal basis

  • Processing purchases and delivery – necessary to fulfill the purchase agreement
  • Customer service and handling of cancellation/returns – necessary to fulfill the agreement
  • Newsletters and marketing – only with consent
  • Accounting and bookkeeping – legal obligation

Who do we share information with?

We only share necessary information with:

  • Shipping companies (PostNord, Citymail) for delivery
  • Payment providers to process the payment
  • Any newsletter/marketing tools (only with consent)

We never sell your personal data to third parties.

Retention period

We store your information for as long as necessary for the purpose and in accordance with the requirements of the Swedish Accounting Act (normally 5–7 years for accounting records).

Cookies

Our website uses cookies to improve the user experience and for analytics/marketing. You can adjust cookie settings in your browser.

Your rights

You have the right to:

  • Access the information we hold about you
  • Have inaccurate information corrected
  • Request deletion of your information (“the right to be forgotten”)
  • Request restriction of processing
  • Object to marketing at any time
  • Complain to the Swedish Authority for Privacy Protection (Sweden) or the Norwegian Data Protection Authority (Norway)

Contact

Questions about privacy? Contact us at support@flexitrener.com.

Changes

We may update this privacy notice as needed. The latest version is always available on our website.